info@conewoodmanor.co.uk

01279 657933

Conewood Manor Testimonials


Many of our residents and families are kind enough to write to us to thank us for the care we have provided. Here is a selection of recent letters we have received:


“To the management and staff. Thank you for your card and condolences, much welcomed by all of the family. Pamela was happy at Conewood and felt like she was amongst friends. She enjoyed the trips out and the musicians used to send her into raptures of delight. I will remember her stay under your hospitality with deep appreciation.” NW and family


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“I have nothing but praise for the quality of care that my mother received during her time a Conewood. It had been recommended by a friend, but it still exceeded my expectations. The transition was smooth and my mother was treated with such compassion and kindness by the staff that she often believed herself to be in a top hotel. Her room was bright and attractive and there were large, airy sitting rooms in which to enjoy the wide range of activities; everything from armchair yoga to floristry. Children from the local nursery used to visit and older children played the piano or sang during impromptu concerts. The overall ambience was warm and friendly, and my mother ended her days with dignity.”  ED


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“My father came into your care in April 2019 after being fast-tracked for NHS continuing healthcare as he was deteriorating at a very fast pace in hospital. My father is still with us today and I can only put this down to the care that all your staff gave and still give to him on a daily basis. He has a light in his eyes again and is enjoying life. He is treated with respect and dignity and we have just been informed that he has a permanent residence with you and myself and my family are absolutely delighted. We wish to thank everyone at Conewood Manor Nursing Home and cannot sing your praises highly enough for the care he has and will receive in the future.” PC

  

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“If I could just thank you and all your staff for looking after my mum and making her feel so welcome at her last stay with you, she came home full of lovely stories from her stay and how she had made many friends, I was worrying she wouldn't feel comfy with you as she is so used to being in the family home and environment but how wrong was I. LOL!”  DS


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I genuinely can’t thank you and your team enough for everything they have done and do for my nan, the level of care and the way she has been treated has been fantastic. I know nan can be difficult at times but the nurses and carers have displayed real empathy and caring and I appreciate it. Having someone you care about going through dementia is so hard but your team have really helped myself and my family.

I must also say that Charlotte has been outstanding, her genuine care and commitment to the people residing at Conewood really does show through, and she goes the extra mile. She is a great asset to you and again I can’t thank her enough for the care and time she has spent with my nan.”  SB


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“One often hears tales of care homes that are negative. Yours is a shining light of how such an organisation should be run.”  MS


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“I am sure you are very proud of your managers and team; a perfect example of how a home should be managed.”  MC


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“To you all, can’t think of a more comfortable home from home for your residents. You are all to be congratulated.“  IS






 

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