Copyright 2012 -
Website cared for by malvern365.co.uk
Vision and Values
Residents and their families are encouraged to participate in the development of individual care plans.
We operate an open visiting system and encourage family and friends to visit at any time. Our overall philosophy of care is:
"treat all residents and colleagues as you wish to be treated yourselves".
To Deliver exceptional care with dignity, respect and compassion.
Caring: To address people’s individual needs with excellent care, respecting their dignity, privacy and rights.
Respectful: To demonstrate dignity and respect to our residents, our co-
Communicators: To be an effective listener, to be responsive to people’s needs and work as a team.
Safe: To constantly assess monitor and review our processes so that our residents continue to be safe.
Improving: To consistently research and find ways of improving our environment and our service by consulting professionals and all who live and work in the home.